Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot get on Internet with Firefox but I can wih Internet Explorer

  • 1 (رد واحد)
  • 3 have this problem
  • 4 views
  • آخر ردّ كتبه the-edmeister

atbraden
atbraden
more options

I have tried to open Firefox several times the last few days. It will not open. I am able to open Internet Explorer and it will get me on the Internet with no problems, but stops working after a while. 

 I prefer to use Firefox and need help with this problem.  Thank you.

Anna

I have tried to open Firefox several times the last few days. It will not open. I am able to open Internet Explorer and it will get me on the Internet with no problems, but stops working after a while. I prefer to use Firefox and need help with this problem. Thank you. Anna

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox