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cannot print from the browser. could last night but not this morning. can print from MS word

  • 3 ردود
  • 1 has this problem
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  • آخر ردّ كتبه jaw717

wmshaffer
wmshaffer
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I can print from 5.0 on my laptop but not 6.01 on my desktop. When I click on the print button it fails to even open the print dialog box.

I can print from 5.0 on my laptop but not 6.01 on my desktop. When I click on the print button it fails to even open the print dialog box.

All Replies (3)

tashveena
tashveena
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Dear wmshaffer,

Try to reinstall an updated version of the firefox browser.

DPMR
DPMR
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No reinstall, just go to Help and open About Firefox. It will update to 6.0.2

But I don't recall an issue for printers being fixed for 6.0.2

More than likely on of your Add-ons have updated and is causing the issue. Try Diagnose Firefox issues using Troubleshoot Mode

jaw717
jaw717
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I just down loaded firefox but there is not a button to print my email