This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm downloading, still waiting for "prompt" to drag icon to Applications folder. How long does this take? What do I do if the Firefox icon never prompts me to drag it?

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

The downloading process seems frozen at Step 2, waiting for the "prompt" to drag the Firefox icon onto the Applications folder at the bottom of my screen.

The downloading process seems frozen at Step 2, waiting for the "prompt" to drag the Firefox icon onto the Applications folder at the bottom of my screen.

All Replies (1)

more options