This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot see anything I download after it has finished. The Download box becomes empty and I have to go to my desktop "Downloads" to run it.

  • 2 (ردّان اثنان)
  • 9 have this problem
  • 1 view
  • آخر ردّ كتبه Billibus

more options

When I download an app from the web the download works fine but when completed, the Download box empties and I cannot see what I just downloaded. I have to open my desktop, "Downloads" to open the download to run the app. Before I updated to 6.0.2 I was able to run the app from the Firefox Download box. This is very annoying.

When I download an app from the web the download works fine but when completed, the Download box empties and I cannot see what I just downloaded. I have to open my desktop, "Downloads" to open the download to run the app. Before I updated to 6.0.2 I was able to run the app from the Firefox Download box. This is very annoying.

All Replies (2)

more options

Try going to Tools > Options > click on the Privacy tab in the options box. In the History section, set Firefox will: use custom settings for history. Make sure the 'remember download history' option is checked.

more options

The selection of History made the difference. THANKS!!!!