Firefox froze up. So I removed from computer and reloaded. If I close Firefox, can't restart by clicking on the icon. Have to end process in Task Manager. It then starts. Some links on some web pages won't work.
Hi,
As I say in the question I don't know what happened but Firefox just stopped operating and then became erratic. So I removed the firefox programme from my computer and reloaded Firefox.
It now runs normally but I can't run Firefox on two tabs, only one, and if I close it down during a session I can't reopen it using the desk top icon. I go to task manager, processes, and end process for Firefox - then I can start it using the icon on the desktop.
I have also noticed that some links on a web page won't work - javascript is involved.
Thanks for your herlp,
Mike FD
All Replies (7)
It sounds like you are getting in a hurry.
If you force Firefox to close in a hurry, then it won't normally start until you re-start the computer. There are ways around this, but I'm not going to go into them right now.
None-force way to close Firefox down: Close the program and wait. Do something else. Firefox appears as if it is closed, but it's not. Firefox cleans out cookies and it's cache after you close it. That takes a few minutes. You can't restart it while it's doing house cleaning.
After it is done, then you can restart Firefox normally. You can watch it in the Task Manager.
The same applies if you are installing javascript. You have to wait a few minutes.
As for running it with multiple tabs, I usually have 5 or 6, or more, tabs open at a time. Have no idea what the problem is there. Firefox needs special permission by use of a pop-up option to close with multiple tabs open.
Modified by Lloyd.Hayes
Thanks for your reply Lloyd - I'm afraid it is not a timing thing because I have delayed restarting for more than ten minutes.
I can run tabs of various websites, but I can't open a second tab for another firefox site which I do for convenience from tom to time.
I have tested the javascript links with Internet explorer and they work fine.
Cheers,
Mike FD
Thanks for your reply Lloyd - I'm afraid it is not a timing thing because I have delayed restarting for more than ten minutes.
I can run tabs of various websites, but I can't open a second tab for another firefox site which I do for convenience from tom to time.
I have tested the javascript links with Internet explorer and they work fine.
Cheers,
Mike FD
Modified by Mike Field-Dodgson
Here's a link to think about: https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start
Basically, this link will point out that some programs like Norton and Skype will interfere with Firefox closing. It provides several solutions.
Thanks Lloyd I have been through this site and checked everything they specify.
I guess I need to hunt through their support site to see if there is anything related to my problem.
I am guessing you can't just remove Firefox from your computer and reinstall because there must be links left behind that connect to bookmarks and history etc.
I found something that looks as if it is the right area - to do with the profile manager so I'll follow directions and see what happens.
Hi Lloyd, just to let you know I finally found the right help section - missed it the frst time because it didn't seem relevant.
Had to create a new profile and then transfer all the old profile contents to this new profile (after backing up the old profile!).
Not used to doing this sort of thing but got there.........eventually.
Appreciate your support, thanks.
Cheers,
Mike FD