This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why is the downloads window alway blank when downloading?

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

more options

in firefox 5 and now 6.1, the downloads window always is blank whenever i download files. how can i fix this?

firefox 6.0.2 windows xp pro, sp3 lenovo x201 laptop

in firefox 5 and now 6.1, the downloads window always is blank whenever i download files. how can i fix this? firefox 6.0.2 windows xp pro, sp3 lenovo x201 laptop

All Replies (1)

more options

You can check the settings:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember download history"

There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r12
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.