This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When downloading firefox it lost all my bookmarks and cookies from safari

  • 3 ردود
  • 2 have this problem
  • 7 views
  • آخر ردّ كتبه Hasan

more options

I downloaded Firefox and it asked if I wanted to import my bookmarks, history and cookies from Safari. I checked yes and now none of my bookmarks are in Firefox and when I went back to Safari to get them they were all gone from Safari as well.

Basically, it appears that Firefox has managed to lose all my most important bookmarks, which I have painstakingly gathered over the past year for an important project.

I downloaded Firefox and it asked if I wanted to import my bookmarks, history and cookies from Safari. I checked yes and now none of my bookmarks are in Firefox and when I went back to Safari to get them they were all gone from Safari as well. Basically, it appears that Firefox has managed to lose all my most important bookmarks, which I have painstakingly gathered over the past year for an important project.

All Replies (3)

more options

Common Questions after Updating Firefox - Where are my Bookmarks?

Unable to find your Bookmarks after Importing them

Check and tell if its working.

more options

Hi thanks for the links but they haven't cleared up why firefox lost all my bookmarks and emptied my Safari bookmarks.

To repeat - the Bookmarks folder is completely empty and it also emptied all the bookmarks (apart from bookmark menu bar) from Safari.

This will cost me hours and hours of work! Great job Firefox.

more options