This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get error messages when opening ff 7:

  • 2 (ردّان اثنان)
  • 337 have this problem
  • 5 views
  • آخر ردّ كتبه jye1912

more options

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no]

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no]

All Replies (2)

more options

The error message indicates that this is coming from the Skype add-on. If you're not using it, you could just uninstall or disable it from the Add-ons page (Click the orange Firefox button and then click Add-ons).

more options

Thank you for this info - is it Skype that is now out of date?