This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 6 wont uodate to firefox 7 on my Windows 7 laptop. Help

  • 2 (ردّان اثنان)
  • 26 have this problem
  • 2 views
  • آخر ردّ كتبه trlkly

chuckca
chuckca
more options

I have tried to update Firefox 6 to Firefox 7 on my Windows 7 laptop using the update feature under Help/About Firefox. Please advise what to do.

I have tried to update Firefox 6 to Firefox 7 on my Windows 7 laptop using the update feature under Help/About Firefox. Please advise what to do.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

The updater is turned off until a 7.0.1 version can be made ready for release, to fix a problem being updated at the same time the Firefox update is installed. Shouldn't be more than a few days before that happens.

trlkly
trlkly
more options

What bug number is this? I couldn't find it on bugzilla

Also, why did my Windows 7 desktop go ahead and update, then? And, more importantly, does that mean the version of 7.0 I have on it is broken in some way?

Now you can see why I want the bug number, so I can get more information.