Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Automatically Download and Install the Upgrade is grayed out and won't let me select it?

  • 4 ردود
  • 5 have this problem
  • 18 views
  • آخر ردّ كتبه cor-el

more options

I have Linux Mint 7 Gloria - Main Addition. I use Mozilla Firefox for Linux Mint mint - 1.0. version 3.0.17. I select Edit, Preferences. Select Update tab. Under When Updates to Firefox are Found: Automatically Download and Install the Upgrade is grayed out and won't let me select it again.

I have Linux Mint 7 Gloria - Main Addition. I use Mozilla Firefox for Linux Mint mint - 1.0. version 3.0.17. I select Edit, Preferences. Select Update tab. Under When Updates to Firefox are Found: Automatically Download and Install the Upgrade is grayed out and won't let me select it again.

All Replies (4)

more options

If you have installed Firefox via your OS' package manager then updates are performed via your OS' package updating system instead of Mozilla's. If Firefox was pre-installed with your Linux distribution this is probably the case. Unfortunately, if you're using an older version of your distribution you'll probably only have the older major version of Firefox that was available when it was first released. The last update to Firefox 3.0 was 3.0.19 and is probably available via your OS' update mechanism (check your system settings). The most recent version of Firefox 3.x is 3.6.23 and the latest version is Firefox 7.0. It is highly recommended that you use at least latest Firefox 3.6.x so you will have all the security and stability fixes available.

If you were to install or update to the most recent version of your Linux distribution it would have a newer Firefox version in its package manager.

You can of course just download a newer version of Firefox from Mozilla.com instead. https://support.mozilla.com/kb/Installing+Firefox+on+Linux

more options

Hello, I have firefox 3.0.15 installed and it works fine. However under 'About Mozilla' the 'check for updates tab iis grayed out'. In firefox preferences-advanced the update tab for firefox is grayed out. How can I get these items to be selected? I have fedora 10. Thanks, Larry

more options

If you're using the version of Firefox installed by your Linux distribution then you will be updating Firefox via your OS' package update system instead of Mozilla's update system, and thus the update checking built into Firefox will be disabled. If your distro does not provide newer versions of Firefox, you can always install from Mozilla.com yourself. -> Install Firefox on Linux

more options