This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since the 3.6.23 update, I can't open new Tabs manually, but apps can. What happened?

  • 3 ردود
  • 5 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

rlblewett
rlblewett
more options

If I click on the new-Tab "+" nothing happens. If I select New Tab from the File menu or type Ctrl-T, nothing happens. But apps opening new windows (in prefs, I ask they open new windows as Tabs), new Tabs appear as usual. I've checked my Options, nothing seems to preclude manually opening new Tabs, so I'm at a loss.

If I click on the new-Tab "+" nothing happens. If I select New Tab from the File menu or type Ctrl-T, nothing happens. But apps opening new windows (in prefs, I ask they open new windows as Tabs), new Tabs appear as usual. I've checked my Options, nothing seems to preclude manually opening new Tabs, so I'm at a loss.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbTRL2/3.12.2.16749

rlblewett
rlblewett صاحب السؤال
more options

Thanks! Removing the Trillian toolbar (I'd glossed over the fact it was Ask.com) did the trick, and I can open tabs with my usual abandon.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome