Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why do Hebrew language characters show as question marks?

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه shlomosaad

more options

On my office web, when an email from Israel is posted , the title is shown as question marks. When I respond or forward a Hebrew text it also comes up as question marks

On my office web, when an email from Israel is posted , the title is shown as question marks. When I respond or forward a Hebrew text it also comes up as question marks

All Replies (3)

more options

Sounds like an encoding problem.

Which encoding is selected?

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding
more options

Mail encoding suffer from some problems that doesn't exists on the web. It is possible that you are getting these messages from outdated mail software that is unable to encode subjects correctly.

If this is the case, you may get Hebrew messages correctly, but from some users get it with some encoding problems. I do remember that users whose used hotmail.com was affecting such problems, but I guess Microsoft have fixed it already. On the other hand, some popular web forums software that use email notifications sometimes doesn't encode subjects correctly, and this issue also apply to the software in use by some spammers (but I'd care less about spammers…).