cannot download any toolbars or plugins.
I have tried to download several different toolbars/plugins recently but firefox won't let me download them. When it attempts to download I usually get an error box that says something like "Firefox could not install the file at _____ (i.e. universe.chacha.com/toolbar) Because: Unexpected installation error Review the Error Console log for more details. -203"
I've tried to do everything suggested under FAQ's on the mozilla site but it still won't let me install any toolbars or plugins.
All Replies (4)
"I've tried to do everything suggested under FAQ's on the mozilla site but it still won't let me install any toolbars or plugins.": That does not tell me what steps you have tried or what articles you have read.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
Modified by SafeBrowser
I tried resetting the settings. making sure everything was updated and getting rid of any plug-ins or toolbars that could be harmful. the only security i have on my computer is AVG so that shouldn't be keeping me from downloading. I know for the chacha toolbar to download i had to downgrade to a different version of firefox but even then it still wouldn't download.
"I tried resetting the settings.":
- Does that mean that you deleted/renamed the extension .ini, .cache, and .rdf files in your Profile folder as specified in the article Unexpected installation error -203 when installing add-ons ?
- Did you do the deletion/removal with Firefox closed?
- Have you restarted Firefox after the deletion/removal?
I am not familiar with the chacha toolbar. If that is the only Add-on with which your are experiencing a problem, you may get better information on troubleshooting that toolbar by contacting the developer.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Modified by SafeBrowser
i uninstalled everything through firefox, clicked uninstall and then restarted firefox. anything that i couldn't uninstall that way i shut down firefox and then went into my control panel and uninstalled in manually. I also started firefox in safemode and checked where it said "reset toolbar" or "toolbar settings", i can't remember what it says, and then closed it and restarted firefox.