This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when pressed keys write in miniture can hardly see hotmail

  • 1 (رد واحد)
  • 2 have this problem
  • 3 views
  • آخر ردّ كتبه cor-el

banjoist33
banjoist33
more options

when i go to hotmail the writing is so small its almost un readable,also when i press various keys differant letters appear ie press i number 5 apppears when i press o number 6 appears whe i press p an overscore appears.i have to keep my finger on the fn key all the time.i know this maybe not be a fault with firefox,but i don,t know who to ask,i am 78,hoping you can help.thank y0u

when i go to hotmail the writing is so small its almost un readable,also when i press various keys differant letters appear ie press i number 5 apppears when i press o number 6 appears whe i press p an overscore appears.i have to keep my finger on the fn key all the time.i know this maybe not be a fault with firefox,but i don,t know who to ask,i am 78,hoping you can help.thank y0u

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Which security software (firewall, anti-virus) do you have?

Are you using Comcast/Xfinity "Constant Guard" with Keystroke protection enabled?

  • Tools > Add-ons > Extensions : CGPS Extension 1.0 idvaultaddin@whitesky