This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 7 - can't install flash player in Firefox...Help!

  • 1 (رد واحد)
  • 12 have this problem
  • 1 view
  • آخر ردّ كتبه MJFrog

more options

Firefox says web page needs plugins. Click to install them, but Flash Player install (default is older version) fails. Try to do manual install. File downloads, but when I try to install, Zone Alarm alerts on the program. It does this repeatedly with the program name adding a '_1' to its name each loop. Eventually, the install quits and nothing is installed.

Firefox says web page needs plugins. Click to install them, but Flash Player install (default is older version) fails. Try to do manual install. File downloads, but when I try to install, Zone Alarm alerts on the program. It does this repeatedly with the program name adding a '_1' to its name each loop. Eventually, the install quits and nothing is installed.

All Replies (1)

more options

After going through the Adobe troubleshooting steps several times, finally found the following link to download Flashplayer directly: http://download.macromedia.com/pub/flashplayer/current/install_flash_player_64bit.exe

Once installed, Flash started working.