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I cannot scroll down or open the down arrow in any location. Also cannot print on American Greetings.

  • 1 (رد واحد)
  • 3 have this problem
  • 6 views
  • آخر ردّ كتبه cor-el

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When I click on the down arrow, I get a very quick "blip" and it doesn't open. When I try to scroll down, it will scroll down until I take my pointer off the scroll button and will very quickly go back up to the top. This happens on all scroll bars and down arrows when in FF. I cannot get the down arrow for "this happened below.

When I click on the down arrow, I get a very quick "blip" and it doesn't open. When I try to scroll down, it will scroll down until I take my pointer off the scroll button and will very quickly go back up to the top. This happens on all scroll bars and down arrows when in FF. I cannot get the down arrow for "this happened below.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).