This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه knorretje

jmario1
jmario1
more options

I updated to Firefox 7. it was able to start after the update but then crashed. It would not restart, so I uninstalled/reinstalled the software. It still crashes on startup. It will not start in safe mode.

I updated to Firefox 7. it was able to start after the update but then crashed. It would not restart, so I uninstalled/reinstalled the software. It still crashes on startup. It will not start in safe mode.

All Replies (1)

knorretje
knorretje
more options

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-f5276349-abdc-44e3-937f-c48e62111026
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.