This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

more options

Recently whilst using firefox it froze and come up saying something about the script has stop working, that was happening for a couple of weeks but I would just click continue script. Today everytime I load up firefox its a blank page and I notice in the URL space it says about: sessionrestore. Then it closes straight away and the message comes up saying firefox crash report, I try clicking restart firefox but the same thing happens over and over again.

Recently whilst using firefox it froze and come up saying something about the script has stop working, that was happening for a couple of weeks but I would just click continue script. Today everytime I load up firefox its a blank page and I notice in the URL space it says about: sessionrestore. Then it closes straight away and the message comes up saying firefox crash report, I try clicking restart firefox but the same thing happens over and over again.

All Replies (2)

more options

Crash ID bp-fa011f76-808c-4cc4-9927-e809d2111107

Anybody know why?

more options

That crash report is empty: Signature: (null signature)
So it is not possible to use it to find the cause.

Do you have a crash report that does show data if you click the link on the about:crashes page?


See also: