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Firefox crashes

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه lindsaygii

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I updated my Firefox to 8.0 and it would never load. As soon as I open up Firefox it crashes instantly. I removed it and reloaded Mozilla and it is still crashing. It will not open up in Safe Mode.

I updated my Firefox to 8.0 and it would never load. As soon as I open up Firefox it crashes instantly. I removed it and reloaded Mozilla and it is still crashing. It will not open up in Safe Mode.

All Replies (2)

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The drastic option is to use firefox 3.6 instead. Note however I am able to run Firefox 8 and 9 on an XP.

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Update Roboform. That has been fixing this for many people, including me!  :)