New download of Firefox crashes when opening
When I attempt to open Firefox, it crashes. I have repeatedly downloaded the newest version and even tried opening in safe mode. I have a MacBook running Mac OS 10.5.8 on a 2 GHz Intel Core 2 Duo processor with 2 GB 1067 MHz DDR3 memory.
All Replies (5)
Hi can you please do the following below
Check to see if the problem is fixed by removing cookies and the browser cache. See http://support.mozilla.com/kb/Deleting+cookies and http://support.mozilla.com/kb/How+to+clear+the+cache
I can't open Firefox long enough to do anything.
As for the PC, if you're running RoboForm for Mac, try updating:
RoboForm for Mac (Safari) v0.9.63
That is a corrupt crash report: [@ EMPTY: no crashing thread identified; corrupt dump ]
See also:
I've already followed the instructions at https://support.mozilla.com/en-US/kb/Firefox%20crashes.
Neither these nor the instructions at http://kb.mozillazine.org/Firefox_crashes helped.