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Firefox continues to crash instantly at startup.

  • 3 ردود
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  • آخر ردّ كتبه egrogg

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on the 9th my wife complained that firefox should it crashed. I attempted to restart and submit bug with same results. I uninstalled all and reinstalled using ver 8 the previous ver was 7. Same issue resulted. I uninstalled again restarted win 7 and reinstalled ver 8. same issue. Started in safe mode, as soon as selection box came up it crashed. Please help me.

on the 9th my wife complained that firefox should it crashed. I attempted to restart and submit bug with same results. I uninstalled all and reinstalled using ver 8 the previous ver was 7. Same issue resulted. I uninstalled again restarted win 7 and reinstalled ver 8. same issue. Started in safe mode, as soon as selection box came up it crashed. Please help me.

Modified by xtrmist

الحل المُختار

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-884df03e-26d5-4e2e-996f-e6b742111110
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

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الحل المُختار

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-884df03e-26d5-4e2e-996f-e6b742111110
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

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Resolved!

Thanks

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I will try this too...