This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox cannot load websites but IE can

  • 1 (رد واحد)
  • 3 have this problem
  • 3 views
  • آخر ردّ كتبه cor-el

thecoastlinecasualties
thecoastlinecasualties
more options

I have Firefox 8. I am running vista.

Firefox should load the homepage, Set to aol.com, but it won't load anything. The browser just shows a white dotted box for an icon. It says Connecting.. for 3 seconds and stops.

IE can open every website. I have a stable internet connection. I have allowed Firefox through my firewall.

Just need help loading any page possible.

I have Firefox 8. I am running vista. Firefox should load the homepage, Set to aol.com, but it won't load anything. The browser just shows a white dotted box for an icon. It says Connecting.. for 3 seconds and stops. IE can open every website. I have a stable internet connection. I have allowed Firefox through my firewall. Just need help loading any page possible.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: