This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not view images of Patents (i.e., D/359,691) on USPTO.gov Patent search, it tells me I need a plugin (Quicktime 7.7.1.0) which I updated already.

  • 2 (ردّان اثنان)
  • 14 have this problem
  • 26 views
  • آخر ردّ كتبه sikpikfrank

sikpikfrank
sikpikfrank
more options

Can not view images of Patents (i.e., D/359,691) on USPTO.gov Patent search, it tells me I need a plugin (Quicktime) which I updated already. In the "Quick Search" I give terms & it compiles a list. I then go through to each doc and look to view the doc and associated drawings. I'm not sure what else to say at this juncture.

Thanks.

Can not view images of Patents (i.e., D/359,691) on USPTO.gov Patent search, it tells me I need a plugin (Quicktime) which I updated already. In the "Quick Search" I give terms & it compiles a list. I then go through to each doc and look to view the doc and associated drawings. I'm not sure what else to say at this juncture. Thanks.

الحل المُختار

QuickTime can't handle TIFF images.

You can look at AlternaTIFF - http://www.alternatiff.com/

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

QuickTime can't handle TIFF images.

You can look at AlternaTIFF - http://www.alternatiff.com/

sikpikfrank
sikpikfrank صاحب السؤال
more options

Wonderful, not only did I get the issue resolved, but I got some good tools in the process. Thank you so much for your insight and assistance.