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Firefox crashes

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When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

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do you have threatfire installed? do you run OS on Administrator or others user account?

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The crashreport is:
https://crash-stats.mozilla.com/report/index/bp-c71b0717-3051-416d-ab28-f48362111202
Firefox 8.0.1 Crash Report [@ PR_Read ]