This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox v. 8 no longer links to web pages in e.g. email messages. Only links if I open Firefox first. Would be v. grateful for advice

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

I have had v 8.01 installed for several weeks. All worked OK on installation. Since the last few days I cannot navigate to any web page from e.g a link in an email, unless I open Firefox first. Somehow the mechanism for opening Firefox has failed. Instead of opening Firefox, clicking on a link opens my Windows Explorer window at My Documents.bold text

I have had v 8.01 installed for several weeks. All worked OK on installation. Since the last few days I cannot navigate to any web page from e.g a link in an email, unless I open Firefox first. Somehow the mechanism for opening Firefox has failed. Instead of opening Firefox, clicking on a link opens my Windows Explorer window at My Documents.'''bold text'''

All Replies (1)

more options