This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why are the videos muted--with the sound bar up to the max and my system prefs with the sound up?

  • 1 (رد واحد)
  • 66 have this problem
  • 1 view
  • آخر ردّ كتبه Matt_G

lejohnson04
lejohnson04
more options

I click on a link for a YouTube video, and the video plays without sound. I check the sound bar and it's not mute. I set the sound to the maximum, still no sound. I check my system preferences and the sound is up.

I click on a link for a YouTube video, and the video plays without sound. I check the sound bar and it's not mute. I set the sound to the maximum, still no sound. I check my system preferences and the sound is up.

الحل المُختار

Hey lejohnson,

It sounds like you have tried quite a few things already. Have you looked at the article What to do if Firefox won't play any sounds? There is some useful information in there and links to a few other articles that might help.

Read this answer in context 👍 2

All Replies (1)

Matt_G
Matt_G
more options

الحل المُختار

Hey lejohnson,

It sounds like you have tried quite a few things already. Have you looked at the article What to do if Firefox won't play any sounds? There is some useful information in there and links to a few other articles that might help.