This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i download any thing that time it shows microsoft word logo but not show the picture logo .so what can i do now

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

more options

when i download any picture with Firefox that time it shows only Microsoft word logo but don't show the picture logo ,thus when i open the download file it only show the Microsoft word file . and i cant see my file. but now what can i do?...

when i download any picture with Firefox that time it shows only Microsoft word logo but don't show the picture logo ,thus when i open the download file it only show the Microsoft word file . and i cant see my file. but now what can i do?...

الحل المُختار

Which file extension do those files get when you save them?

If they do not have a valid file extension for an image like .jpg or .png then try to rename the files and give them a .jpg file extension to see if that helps.
If Windows is hiding the file extension then use quotes ("image.jpg") around the name.
You can verify the file type via the right-click context menu > Properties.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Which file extension do those files get when you save them?

If they do not have a valid file extension for an image like .jpg or .png then try to rename the files and give them a .jpg file extension to see if that helps.
If Windows is hiding the file extension then use quotes ("image.jpg") around the name.
You can verify the file type via the right-click context menu > Properties.