This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Malware Piggybacking on Firefox install

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 7 views
  • آخر ردّ كتبه Topnife

more options

I recently upgraded Firefox to V9. Almost immediately, my system was infected with the "Vista Home Security 2012" rogue. After extirpating the rogue, with considerable difficulty, and with the system functioning normally (but the Firefox version reverted to V3), I again downloaded and installed V9. Once again, the same rogue appeared. I can't conclusively identify the source, but the repeated association with V9 download implies cause and effect. I

I recently upgraded Firefox to V9. Almost immediately, my system was infected with the "Vista Home Security 2012" rogue. After extirpating the rogue, with considerable difficulty, and with the system functioning normally (but the Firefox version reverted to V3), I again downloaded and installed V9. Once again, the same rogue appeared. I can't conclusively identify the source, but the repeated association with V9 download implies cause and effect. I

All Replies (2)

more options

You may already have been infected and the malware may only work with Firefox 9 and not with Firefox 3 versions, so you hadn't noticed it before.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

You may be correct, so I'm now running Firefox 3 again. The malware was eventually removed by PCTools Internet Security, but the price was severe degradation of system performance by the security program! When I attempted to uninstall it, the Uninstall program crashed. Eventually I got rid of it by deleting processes in Task Manager, and uninstalling again, only to find that something (either the rogue or the security software, had screwed up Windows, corrupted IE. Windows would not run any .exe files, including explorer. I eventually resorted to a System Restore, followed by a lot of reconstruction -- I had to download IE9 installer from another system to regain internet access at all.

I dream of getting my hands on the author of one of these rogues someday, and using my surgical skills to cut his balls off, with a dull scalpel.

Thanks for your assistance.