Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

tried to upgrade Firefox, followed all the steps, but on homepage still says I need to upgrade to the latest version.

  • 3 ردود
  • 15 have this problem
  • 11 views
  • آخر ردّ كتبه alpajem

more options

On the start page it said that I needed to update Firefox to the latest version. So I clicked on update and followed all the steps. I clicked to save to desktop, but there is no icon there and when I go to the start page, it keeps saying that I need to update Firefox to the latest version. Also when I try to play my games at Pogo.com, it says I have a pop-up blocker on and the games will not load. How do I get rid of this? Can't find a pop-up blocker in my tool bars. Is it a part of the Mozilla Firefox?

On the start page it said that I needed to update Firefox to the latest version. So I clicked on update and followed all the steps. I clicked to save to desktop, but there is no icon there and when I go to the start page, it keeps saying that I need to update Firefox to the latest version. Also when I try to play my games at Pogo.com, it says I have a pop-up blocker on and the games will not load. How do I get rid of this? Can't find a pop-up blocker in my tool bars. Is it a part of the Mozilla Firefox?

الحل المُختار

You are updated see your user agent :

Mozilla/5.0 (Windows NT 5.0; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

all you have to do is to set another page as the home page, see why is that in cor-el reply here .

for pop-up blocker : go to TOOLS > OPTIONS > CONTENT PANEL and UNCHECK Block Pop-up Windows [ ] then click OK to save it, exit firefox and restart-it. (By default, Firefox blocks annoying pop-up windows on websites. Unchecking this option will disable pop-up blocking). OR do an exception in exceptions area.

for more info : Options window - Content panel


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Read this answer in context 👍 1

All Replies (3)

more options
more options

الحل المُختار

You are updated see your user agent :

Mozilla/5.0 (Windows NT 5.0; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

all you have to do is to set another page as the home page, see why is that in cor-el reply here .

for pop-up blocker : go to TOOLS > OPTIONS > CONTENT PANEL and UNCHECK Block Pop-up Windows [ ] then click OK to save it, exit firefox and restart-it. (By default, Firefox blocks annoying pop-up windows on websites. Unchecking this option will disable pop-up blocking). OR do an exception in exceptions area.

for more info : Options window - Content panel


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Modified by ideato

more options

Hearty thanks to two people for the solution to my problems.

Oxylatium: I used Method 2 from your answer and it worked. The update was downloaded and finally said that it had finished downloading and am not now getting the message about needing to update.

ideato: I followed your steps for the pop-up blocker and solved my problem.

Again thanks to both of these people. alpajem from Oz