This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is there a problem with new Firefox and Gmail?

  • 3 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه tubeliar

more options

I cannot get Gmail to work consistently with new Firefox. sometimes it loads, sometimes it lets me enter my password details and then crashes; sometimes I can view my inboxes up until I select a message and then it crashes... I've submitted several crash reports already but not heard anything back as yet.

I cannot get Gmail to work consistently with new Firefox. sometimes it loads, sometimes it lets me enter my password details and then crashes; sometimes I can view my inboxes up until I select a message and then it crashes... I've submitted several crash reports already but not heard anything back as yet.

All Replies (3)

more options

Upgrade your browser to Firefox 9 and check

more options

Thanks for replying. Only trouble is that the machines I'm having problems with already run the most up to date versions. In fact, by pure fluke, my wife's laptop which has automatic updates switched off is running FF 8.0.1 and this is the only way I can consistently access Gmail without crashing.

It runs XP if this information is useful.

more options

I occasionally have problems opening gmail. In my case the problem is always solved by clearing the browser cache. You don't have to restart Firefox, just clear the cache and reload the page and see if it worked.