This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox gets stuck at connecting when i try to open it up

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

more options

I did a bios update on my laptop as the manufacturer wanted. Now firefox will not open. The web page opens but gets stuck at trying to connect. It just hangs there.

I did a bios update on my laptop as the manufacturer wanted. Now firefox will not open. The web page opens but gets stuck at trying to connect. It just hangs there.

All Replies (2)

more options

Hi,

Please check if this happens in Safe Mode.

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


See also: