This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hello, I'm having a problem with downloading software from websites. If I try to download something I get a message telling me that it's a binary file and it only lets me save the file

  • 1 (رد واحد)
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

I was trying to download antivirus software from an internet based company called Panda Security when I got the following message:

You have chosen to open PANDAIS12.exe which is a: Binary File (73.8MB) from: http://acs.pandasoftware.com Would you like to save this file?

The software didn't download and now all downloads are coming up as binary files, even itunes!

Im using a mobile internet dongle rather than a broadband connection if that makes a difference.

Can somebody help me please?

I was trying to download antivirus software from an internet based company called Panda Security when I got the following message: You have chosen to open PANDAIS12.exe which is a: Binary File (73.8MB) from: http://acs.pandasoftware.com Would you like to save this file? The software didn't download and now all downloads are coming up as binary files, even itunes! Im using a mobile internet dongle rather than a broadband connection if that makes a difference. Can somebody help me please?

All Replies (1)

more options

See:


It is possible that your anti-virus software is corrupting downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also "Disable virus scanning in Firefox preferences - Windows"