Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Firefox is not finding "missing plugins" when I know Adobe Reader is required for the site, specifically Blackboard for UT Austin. What is going on?

  • 1 (رد واحد)
  • 11 have this problem
  • 16 views
  • آخر ردّ كتبه strattman

more options

I have the latest version of Ubuntu on an Asus laptop (netbook) with an Intel® Atom™ CPU N450 @ 1.66GHz × 2. Firefox came with Ubuntu, but for some strange reason, when I go to blackboard to view something in PDF and I try to install the missing Adobe Reader plugin, Firefox says it "can't find any suitable plugins". What is going on?

I have the latest version of Ubuntu on an Asus laptop (netbook) with an Intel® Atom™ CPU N450 @ 1.66GHz × 2. Firefox came with Ubuntu, but for some strange reason, when I go to blackboard to view something in PDF and I try to install the missing Adobe Reader plugin, Firefox says it "can't find any suitable plugins". What is going on?

All Replies (1)

more options

Try opening your "package manager"/synaptic and search for "acroread"

Install it. Try again with firefox. Also try with cromium and opera.

One prof needed all three browsers on different sections of blackboard..nightmare.

So you know, blackboard sucks bad for linux...you have to do a lot of work to make it work correctly if your professor uses it poorly.

Try accessing the files like this:

- instead of going to the "courses" tab, - choose "content collection" tab - then open "course content" folder - then you should see the list of documents

Also you may have to switch back and forth with cromium/opera

hope this helps

-edit- forgot to add, the "blackboard IM" does work if you install the package "wine". You have to use an older version of the IM than the current and don't use the upgrade nag unless you're a lucky sob.

Modified by strattman