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Firefox crashes when open or startup on igoogle

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه teaman

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Locking duplicate thread.
Please continue here: [/questions/920880]

This is from the folder. The other is from help (look the same). Tried safe mode, disabling add-ons, changed acceleration, changed 10 to a 9.0.2 version. All have same results.

No crash ID is listed?

 Application Basics
       Name
       Firefox
       Version
       10.0.2
       User Agent
       Mozilla/5.0 (Windows NT 5.1; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       ViewAbout
       2.0.1
       true
       viewabout@rumblingedge.com
       Norton Toolbar
       2012.6.0.1
       false
       {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
 Modified Preferences
     Name
     Value
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       about:home
       browser.startup.homepage_override.buildID
       20120215223356
       browser.startup.homepage_override.mstone
       rv:10.0.2
       extensions.lastAppVersion
       10.0.2
       gfx.blacklist.direct2d
       2
       gfx.blacklist.layers.direct3d10
       2
       gfx.blacklist.layers.direct3d10-1
       2
       gfx.blacklist.layers.opengl
       4
       gfx.blacklist.webgl.opengl
       4
       gfx.direct2d.disabled
       true
       layers.acceleration.disabled
       true
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       53464
       privacy.sanitize.migrateFx3Prefs
       true
 Graphics
       Adapter Description
       Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
       Vendor ID
       8086
       Device ID
       2562
       Adapter RAM
       Unknown
       Adapter Drivers
       ialmrnt5
       Driver Version
       6.14.10.4342
       Driver Date
       6-21-2005
       Vendor ID (GPU #2)
       8086
       Device ID (GPU #2)
       1132
       Adapter RAM (GPU #2)
       Unknown
       Adapter Drivers (GPU #2)
       Unknown
       Driver Version (GPU #2)
       6.13.1.3198
       Driver Date (GPU #2)
       6-8-2001
       WebGL Renderer
       false
       GPU Accelerated Windows
       0/1
<blockquote>Locking duplicate thread.<br> Please continue here: [[/questions/920880]]</blockquote> This is from the folder. The other is from help (look the same). Tried safe mode, disabling add-ons, changed acceleration, changed 10 to a 9.0.2 version. All have same results. No crash ID is listed? Application Basics Name Firefox Version 10.0.2 User Agent Mozilla/5.0 (Windows NT 5.1; rv:10.0.2) Gecko/20100101 Firefox/10.0.2 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions Name Version Enabled ID ViewAbout 2.0.1 true viewabout@rumblingedge.com Norton Toolbar 2012.6.0.1 false {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} Modified Preferences Name Value browser.places.smartBookmarksVersion 2 browser.startup.homepage about:home browser.startup.homepage_override.buildID 20120215223356 browser.startup.homepage_override.mstone rv:10.0.2 extensions.lastAppVersion 10.0.2 gfx.blacklist.direct2d 2 gfx.blacklist.layers.direct3d10 2 gfx.blacklist.layers.direct3d10-1 2 gfx.blacklist.layers.opengl 4 gfx.blacklist.webgl.opengl 4 gfx.direct2d.disabled true layers.acceleration.disabled true network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 53464 privacy.sanitize.migrateFx3Prefs true Graphics Adapter Description Intel(R) 82845G/GL/GE/PE/GV Graphics Controller Vendor ID 8086 Device ID 2562 Adapter RAM Unknown Adapter Drivers ialmrnt5 Driver Version 6.14.10.4342 Driver Date 6-21-2005 Vendor ID (GPU #2) 8086 Device ID (GPU #2) 1132 Adapter RAM (GPU #2) Unknown Adapter Drivers (GPU #2) Unknown Driver Version (GPU #2) 6.13.1.3198 Driver Date (GPU #2) 6-8-2001 WebGL Renderer false GPU Accelerated Windows 0/1

Modified by cor-el

All Replies (2)

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Have a look at the article firefox crashes

If you are not seeing any CrashID s that could be because Firefox is not actually crashing but hanging instead, in which case see firefox hangs

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It doesn't seem to hang, since it shuts down immediately, but I do at times get an error message about having 2 windows open and do I want to shut one down with the browser re-opening on its own to a standard google page. If I shut the "plain" google page then the igoogle is left and instantly shuts down. If I shut the igoogle down, then the "plain" google page stays open and I can use the browser normally. I will try the suggestions in the Firefox Hangs area as you suggest. I appreciate your comments very much. Thank you.