This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click on the Firefox icon, Firefox does not open, however, my computer says that Firefox is already running. I have deleted and reloaded the program, but that did not work.

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

mcaptain97301
mcaptain97301
more options

When I tried to uninstall Firefox, so that I could redownload it, my computer says that I have to shut down Firefox before I can uninstall it.

When I tried to uninstall Firefox, so that I could redownload it, my computer says that I have to shut down Firefox before I can uninstall it.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See "Hang at exit":

See "Firefox hangs when you quit it":