Firefox crashes my whole computer when on facebook.WHY ?
When on facebook playing a game or just clicking on links my computer goes down.Only on facebook other wise firefox works good.
All Replies (4)
Would you please go to about:support in your address bar, and copy and paste the information from there into this thread?
Also, you can try doing a few things.
If you download Firefox 10.0.2 from www.getfirefox.com, does it still cause the crash? (there is a bug in Firefox 11 beta right now that might be causing this).
If you want to stay on Firefox 11 beta, try [your graphics driver], see if that makes a difference.
Finally, read the Disable Hardware Acceleration portion of the above link. Try to disable Hardware acceleration for Firefox.
If these work, then it is a known issue in Firefox 11 beta. I would recommend either going back to Firefox 10.0.2 until Firefox 11 is released, or using one of these fixes until the update is released.
This started in version 10.0.2 was hoping beta would solve.Had to roll back graphics drivers last time i updated.
Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Road Runner Community Toolbar
3.10.0.1
true
{e4878b45-e2c0-4307-b6e8-734922f92f5b}
Test Pilot
1.2
true
testpilot@labs.mozilla.com
CA Anti-Phishing Toolbar
2.0.0.257
false
caaphishtoolbar@ca.com
DivX Plus Web Player HTML5
WinZip Courier
3.5
false
{74c841e3-b59f-479e-8d7a-e26a942a87c8}
Modified Preferences
Name
Value
accessibility.typeaheadfind
true
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.rr.com/
browser.startup.homepage_override.buildID
20120305181207
browser.startup.homepage_override.mstone
rv:11.0
browser.tabs.loadInBackground
false
dom.disable_open_during_load
false
dom.disable_window_flip
false
dom.ipc.plugins.timeoutSecs
1
extensions.lastAppVersion
11.0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1331059852
places.history.expiration.transient_current_max_pages
104858
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.OCSP.disable_button.managecrl
false
security.default_personal_cert
Select Automatically
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 4800 Series
Vendor ID
0x1002
Device ID
0x9462
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.791.0.0
Driver Date
10-26-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 4800 Series ) -- OpenGL ES 2.0 (ANGLE 1.0.0.930)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
Modified by Waterdog234
If you go to this link: http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx and download and install the most up to date version of your graphics driver (I assumed you were on a desktop, if you are running a laptop the driver will be http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx. Does that help you? Also, do any of the links I provided help you out?
Ok so i uninstalled beta updated drivers thru your link reinstalled firefox 10.0.2 signed into facebook clicked on one link and down she went.