This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can no longer open pdfs in Firefox. I don't get an error message. Nothing happens when I click on the link. Same problem with downloads.

  • 1 (رد واحد)
  • 3 have this problem
  • 6 views
  • آخر ردّ كتبه Matt_G

lornetz
lornetz
more options

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

All Replies (1)

Matt_G
Matt_G
more options

Hi lornetz,

Have you looked at the View PDF files using Firefox’s built-in viewer Knowledge Base article? There is some good troubleshooting information in there. They also list 2 different PDF plugins. I'd try both just to be safe.

Hopefully this helps!