This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i access my contact list to add a new contact

rlbirdsall
rlbirdsall
more options

i cannot add new contacts to my e-mail contact list. The screen shows no contacts when I try to add new contacts.

i cannot add new contacts to my e-mail contact list. The screen shows no contacts when I try to add new contacts.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Right out of the box, Firefox doesn't store contacts. Are you working with the features of a particular email website, or is your question about Thunderbird?

For an email site, you could mention which one it is for more specific assistance. Meanwhile, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or classic Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?