This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-ons always needs re-install.The firefox maybe has conflict with bitdefender

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

When I restart the laptop,the add-ons for firefox 11 need re-install. It's always this situation. My laptop's OS is win7 and I have install bitdefender 2010. In china ,many users meet this problem. Someone said it because firefox has conflict with bitdefender. My English is poor. If you can reply with chinese words, that's prefect.

When I restart the laptop,the add-ons for firefox 11 need re-install. It's always this situation. My laptop's OS is win7 and I have install bitdefender 2010. In china ,many users meet this problem. Someone said it because firefox has conflict with bitdefender. My English is poor. If you can reply with chinese words, that's prefect.

All Replies (1)

more options

This can be caused by the virtualization feature that Bitdefender has.

You may need to uninstall Bitdefender if you can't disable that feature for Firefox.