The navigation menu gets jumbled and I need to restart Firefox
After I use Firefox for a period of time, the navigation menus get jumbled and words within grids in some applications overlap.
I have emptied the cache and still the problem persists.
After I close Firefox and reload, everything works fine until some resources is reached and the jumbling begins. I have a 4gb high-end laptop.
I currently have Firefox 12.0
I can provide a screen shot but I don't see an upload capability in this forum.
All Replies (5)
You currently can't attach a screenshot to the first post when you create a thread, so you need add another reply post to attach a screenshot.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
The solution did not provide any additional information since, whether restarting in safe mode or standard, the restart clears up the scrambled navigation menus for a time.
I've attached a screen shot to illustrate what happens once Firefox reaches whatever limit causes the problem . . . once the unknown limit is reached, the navigation scrambling cannot be solved without a restart.
Therefore, the question is: a) What is the resource limit causing the jumbling? and b) How can it be prevented.
Thank you.
Kirk
Did you try to disable all extensions to verify that it isn't caused by one of the extensions?
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Try to disable hardware acceleration.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
Regarding the extensions (which I had disabled initially), I will have to wait until the problem recurs to back them in one at at time (the scrambling only occurs when whatever resource gets overloaded causes the problem). Now, the navigation is behaving as expected.
In the meantime, I will try disabling hardware acceleration to see if this eliminates the problem from recurring.
I disabled the add ons and loaded them back but this did not work.
The navigation jumbling occurred much quicker than normal because, I assume, I disabled hardware acceleration. I have re-enabled it since my system had the latest Microsoft release.
I have emptied the cache and temporary internet files once again.