firefox sync will not allow me to use existing account, button does nothing
Just upgraded from firefox 3... to 12.0 and I already have other machines running 12 with firefox sync. So on the new upgraded copy I pull down on tools/setup sync... and a window pops up with two buttons, 'Create a new account' and 'I have an Account'. The I have an account doesn't do anything ?
Do you have any suggestions ?
All Replies (4)
Just uninstall your firefox completely by looking here : Uninstall Firefox
Then, download the latest version and install it and see if it works because I think directly upgrading from 3 to 12 may be a problem.
Modified by Himanshu Garg
Too much trouble right now, can't afford the time to reinstall all the addon's again. maybe on the next upgrade. Thanx
See these posts for backup of all your firefox data : https://addons.mozilla.org/en-US/firefox/collections/chuck_baker/backups/
http://www.tucows.com/article/1610
Note : Please mark the problem as "Solved" if any reply helped you out.
No, that's not the reason. I'm having the same problem on one machine that runs 12.0 and has always been upgraded with each version.