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i cannot get my yahoo email to open on firefox but i can on IE it was ok two days ago but now al gone luckily the yahoo guy got me onteo IE otherwise i would

simonsbd
simonsbd
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yesterday big trouble with yahoo using firefox - ran up yahoo USA help line , very nice young man put me onto Intnet Explorer and bingo , all worked why firefox stopped my yahoo email is mystery

yesterday big trouble with yahoo using firefox - ran up yahoo USA help line , very nice young man put me onto Intnet Explorer and bingo , all worked why firefox stopped my yahoo email is mystery

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Did you get the Yahoo login page but then it was blank after you logged in?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?