This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot reopen downloads previously opened

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه cor-el

more options

Once I have downloaded files eg: scans, Word, double clicked and opened them, I cannot go back later and reopen them again (although they are still listed) in the downloads list. Files with Mozilla logo do reopen however.

Once I have downloaded files eg: scans, Word, double clicked and opened them, I cannot go back later and reopen them again (although they are still listed) in the downloads list. Files with Mozilla logo do reopen however.

Modified by RonC

All Replies (1)

more options

If Open and Open Containing Folder in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location.

It is possible that anti-virus software or cleanup software has removed the file(s) if you didn't do that yourself.