This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Opening attachments gives the error : "The connection was reset. The connection to the server was reset

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

Pallab Jyotee Hazarika
Pallab Jyotee Hazarika
more options

Opening attachments gives the error : "The connection was reset. The connection to the server was reset. I tried clearing cookies and cache, but it doesnot work. 8 out of 10 times this is happenning. It's reproducible, and happening only after the latest update.

Opening attachments gives the error : "The connection was reset. The connection to the server was reset. I tried clearing cookies and cache, but it doesnot work. 8 out of 10 times this is happenning. It's reproducible, and happening only after the latest update.

Modified by Pallab Jyotee Hazarika

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

You can also try to reset (power off/on) the router.