This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

notice received stating mozilla breach, is this true.

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 5 views
  • آخر ردّ كتبه user633449

more options

received pop up box which stated mozilla had a breach and credit card and banking info was in jeopardy.

received pop up box which stated mozilla had a breach and credit card and banking info was in jeopardy.

All Replies (2)

more options

I'm pretty sure you would never have given Mozilla any of your credit card or banking information. Does Mozilla sell anything? (T-shirts maybe.)

I suspect what you saw was a phishing scam, but the question is, did it come from a website you visited or from some software on your computer.

You may want to run some supplemental security scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free (free version)

SUPERAntiSpyware : http://www.superantispyware.com/ (free version)

more options

What you most likely have is what is called a Rogue Antivirus. http://en.wikipedia.org/wiki/Rogue_security_software


Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/

Download and Run TDSSKiller http://support.kaspersky.com/faq/?qid=208283363

Download and Install Microsoft Security Essentials http://windows.microsoft.com/en-US/windows/products/security-essentials (not an official endorsement, but I personally recommend MSE as an awesome permanent anti-virus)

Double check for all Windows Updates.