Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashed randomly when loading a youtube video, and after restarting firefox no flash programs would work on the browser

  • 3 ردود
  • 16 have this problem
  • 1 view
  • آخر ردّ كتبه dumdidadida

more options

I was watching a youtube video. Firefox crashes randomly. Restart Firefox Youtube videos don't load. Other websites that uses flash don't load. Tried upgrading to a newer flash, though 11.3 causes huge CPU usage for some reason so I upgraded to 11.2 Videos still do not load.

I was watching a youtube video. Firefox crashes randomly. Restart Firefox Youtube videos don't load. Other websites that uses flash don't load. Tried upgrading to a newer flash, though 11.3 causes huge CPU usage for some reason so I upgraded to 11.2 Videos still do not load.

الحل المُختار

Hi,

You can try to uninstall and install Flash again. If the problem persists you can also temporarily Disable Flash in Tools (Alt + T) > Add-ons > Plugins and try the HTML5 videos wherever possible. Most of the videos without embedded ads have HTML5 equivalents. You can also try to open the problematic sites in IE Tab + or IE Tab inside Firefox.

Read this answer in context 👍 2

All Replies (3)

more options

الحل المُختار

Hi,

You can try to uninstall and install Flash again. If the problem persists you can also temporarily Disable Flash in Tools (Alt + T) > Add-ons > Plugins and try the HTML5 videos wherever possible. Most of the videos without embedded ads have HTML5 equivalents. You can also try to open the problematic sites in IE Tab + or IE Tab inside Firefox.

more options

Thanks the html5 solution worked.

more options

You're welcome :) Please note that this is not an ideal solution at least until HTML5 videos become the mainstream format.