This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I synchronize video and sound for Netflix?

  • 1 (رد واحد)
  • 3 have this problem
  • 2 views
  • آخر ردّ كتبه dumdidadida

skybobcat
skybobcat
more options

When watching streaming video on Netflix while using Firefox, the sound and video usually get way out of sync. Is this an inherent problem with my computer, or with the programs running the streaming? I have read that 64 bit browsers (as opposed to 32 bit) can fix this problem. How do I find out how many bits my updated version of Firefox has?

When watching streaming video on Netflix while using Firefox, the sound and video usually get way out of sync. Is this an inherent problem with my computer, or with the programs running the streaming? I have read that 64 bit browsers (as opposed to 32 bit) can fix this problem. How do I find out how many bits my updated version of Firefox has?

All Replies (1)

dumdidadida
dumdidadida
more options

Hi,

Type about:buildconfig in the location (address) bar. In the resulting page look for the entry under Build platform, target (usually i686, i.e. 32 bit). Officially there are no 64 bit (x86_64) builds though you may be able to find unofficial builds.

You can temporarily try to use IE Tab + or IE Tab to watch problematic video inside Firefox.