This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Whay are all of my email attachments blocked as pop-ups. I haven't tried my banking sites yet?

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه cor-el

Reniew
Reniew
more options

All of the attachments in my comcast account even the ones I have forwarded to myself from my .gov account. There are too many to make trusted sites.

You have obviously visited my desktop to know what is loaded. Now today I can;t get into Firefox at all. It crashes as soon as I double click the icon. I am posting this using Internet Explorer becuase I can't open Firefox.

All of the attachments in my comcast account even the ones I have forwarded to myself from my .gov account. There are too many to make trusted sites. You have obviously visited my desktop to know what is loaded. Now today I can;t get into Firefox at all. It crashes as soon as I double click the icon. I am posting this using Internet Explorer becuase I can't open Firefox.

Modified by Reniew

الحل المُختار

Did you make sure that Firefox extensions or security software on your computer isn't blocking the attachments?

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

Did you make sure that Firefox extensions or security software on your computer isn't blocking the attachments?

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).