This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Shockwave Flash above version 11.2.202.235 not compatible with Firefox 14.0.1

  • 2 (ردّان اثنان)
  • 14 have this problem
  • 6 views
  • آخر ردّ كتبه cor-el

more options

I am using Firefox 14.0.1 with Shockwave Flash. If I use any version of Shockwave Flash later than 11.2.202.235 I can not watch videos such as Youtube. All I get is a white screen. If I roll back to SF Ver .235 the videos play fine. I do not have this problem with Google Chrome or Internet Explorer.

Are the 11.3 r300 versions of Shockwave Flash not compatible with Firefox?

I am using Firefox 14.0.1 with Shockwave Flash. If I use any version of Shockwave Flash later than 11.2.202.235 I can not watch videos such as Youtube. All I get is a white screen. If I roll back to SF Ver .235 the videos play fine. I do not have this problem with Google Chrome or Internet Explorer. Are the 11.3 r300 versions of Shockwave Flash not compatible with Firefox?

All Replies (2)

more options

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 14 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!

more options