This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

download the latest version of flash player

  • 4 ردود
  • 11 have this problem
  • 2 views
  • آخر ردّ كتبه maskani

more options

i've tried to install the flash player plugin over firefox 15, but it is impossible. It doesn't matter if I make a manual installation or directly click on aditional plugins. when I reboot firefox, I keep receiving the message that i need to install flash player I've also tried several things, such as reboot firefox without complements, check the NPSWF32_11.dll in Windows\System32\Macromed\Flash or editing the mms.cfg. installing and uninstalling flash player. worst thing of all is that flash is working fine in IE8 and chrome

i've tried to install the flash player plugin over firefox 15, but it is impossible. It doesn't matter if I make a manual installation or directly click on aditional plugins. when I reboot firefox, I keep receiving the message that i need to install flash player I've also tried several things, such as reboot firefox without complements, check the NPSWF32_11.dll in Windows\System32\Macromed\Flash or editing the mms.cfg. installing and uninstalling flash player. worst thing of all is that flash is working fine in IE8 and chrome

الحل المُختار

HI,

i tried several times to install / uninstall the flash player (version 10 & 11)

By the way, I realized that i was not using the "administrator" account (just one with administrator privileges, so, a combination of uninstalling while in safe mode, login with admin account, re-initialize the plugin database, reinstallation, and installing in safe mode, did the work

thank you very much for your help

Read this answer in context 👍 9

All Replies (4)

more options

Hi maskani

try to Re-initializing the plugins database and check it again.


thank you

more options

Hi ideato,

I did what you said (including a reboot in XP safe mode for deleting the file), but when i restarted again (in normal mode this time), everything was like it was (asking always to install the flash player plugin, even after installing and get a "correct installation" from adobe)

thx for your help

more options

try to uninstall the flash version with uninstaller provided by Adobe and then install the new version again


thanks again

more options

الحل المُختار

HI,

i tried several times to install / uninstall the flash player (version 10 & 11)

By the way, I realized that i was not using the "administrator" account (just one with administrator privileges, so, a combination of uninstalling while in safe mode, login with admin account, re-initialize the plugin database, reinstallation, and installing in safe mode, did the work

thank you very much for your help